OUR VIRTUAL SERVICES

Perfection Solutions Staffing-Virtual provides 24/7, U.S.-based answering services to businesses of all sizes throughout the United States. Our goal is to help businesses of all sizes implement affordable customer service systems regardless of company size and budget.

Virtual Services

Appointment Setting 

Capture more leads, retain more customers and generate more revenue by setting appointments 24/7, with the help of our highly trained agents.

 

  • 24/7 reservation setting​

  • Calendar/reservation software integration

  • Never miss an opportunity

Receptionist/Assistant

We ensure your phone is always answered by a friendly, knowledgeable person, whether you take the call or we do.

  • Respond to emails on your behalf

  • Screen and forward calls

  • Answer basic inquiries

  • Allows you time to focus on running your business

Medical Answering Service

HIPAA-compliant call processing for healthcare providers of all types and sizes.

 

  • HIPAA-compliant call center processing and instant messaging service

  • After-hours, weekends, and overflow call screnning, forwarding, and appointment booking.

  • Complex on-call schedule  and call processing protocol.

  • Services capabilities for sole practitioners, small medical practices, and multiple physician health networks 

  • Healthcare-specific, HIPAA-compliant patient service solutions. 

 

What makes us different?

We become apart of your team.

Our agents are trained to understand your business and become an extension of your team. We provide the same quality of service to your customers that an in-house employee would, with the added benefit of 24/7 availability.

Our agents provide seamless, accurate information.

When you hire an answering service, you’re hiring someone to represent your company. That’s why each of our agents undergoes a comprehensive selection and training process that guarantees they can manage calls accurately and seamlessly on your behalf.

We design solutions just for your business.

Every business is different. Our services are customized to your specifications, so you get exactly what you need to make your customers happy.

 

We customize our packages to fit your budget.

©2015 Perfect Solutions Staffing, LLC, All Rights Reserved  |  636 Northland Blvd., Cincinnati, Ohio 45240|  (513) 570-5887